One of the many duties of my current job involves phone support for the web. This is ridiculous in any number of ways, but one of the worst things I encounter on a weekly, if not daily, basis is the disturbing chill sent through my body each time an old man on the other end of the line starts to call me pet names. It strikes some kind of innate feminist funny bone and I immediately start to scan my office, searching for some kind of fantastic go-go-gadget that could cover the distance to Arkansas or wherever-the-hell to knock this dude square in the nuts.
I mean, you're the one who doesn't know your own e-mail address. You don't understand what "logging in" means, or so much as know which web browser you're using, or why I'm asking about cookies and are they chocolate chip or oatmeal? Isn't it amazing the way the internet is made of tubes?
Don't pull out your dust-laden personal library of pet names, or talk to me like you've just rented me out for an hour and want to start right in with the daddy complex, or tell me how you're going to come all the way out to California to kiss my neck no matter how big and bad my husband or boyfriend is, after I've
helped your backwoods, wrinkled, computer illiterate ass. I don't get paid to answer phones so you can patronize me. This isn't a 900 number. Motherfucker.
On the other hand, I occasionally get delightful people on the other end of the line. Today, for example, I was helping a nice man whose 5-year-old was begging him to play cards. As I was working on his membership issue, I got to listen in on a very intense game of Go Fish.
"Do you have any twoooooos?"